erms and Conditions
These terms and conditions ("Terms") govern your use of our beauty salon booking services and website ("Services"). By booking an appointment with us, you agree to comply with and be bound by these Terms. Please read them carefully before booking.
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Booking and Cancellation Policy:
- Appointments can be booked online or by contacting our salon directly.
- Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment time to avoid a cancellation fee.
- Failure to cancel within the specified timeframe may result in a cancellation fee charged to the client.
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Late Arrival Policy:
- We strive to accommodate late arrivals, but please note that your appointment may be shortened to avoid inconveniencing other clients.
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Payment Terms:
- Payment is due at the time of service unless otherwise arranged.
- We accept cash, payment only in salon.
- A deposit may be required for certain services or appointments. This is paid directly when you book.
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Treatment Details:
- Our treatments are performed by trained professionals using high-quality products.
- Please inform us of any allergies, sensitivities, or medical conditions before your appointment.
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Liability Disclaimer:
- While we take every precaution to ensure your safety and satisfaction, we are not liable for any damages, injuries, or losses resulting from the use of our services.
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Privacy Policy:
- We are committed to protecting your privacy and will only use your personal information for the purpose of providing our Services.
- Your information will not be shared with third parties without your consent.
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Age Restrictions:
- Some treatments may have age restrictions, and parental consent may be required for minors.
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Refund Policy:
- Refunds may be issued at our discretion, such as if the salon is unable to perform the booked service.
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Code of Conduct:
- We expect all clients to conduct themselves respectfully towards our staff and other clients.
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Dispute Resolution:
- Any disputes or complaints will be resolved in accordance with our internal procedures and local regulations.
By booking an appointment with us, you acknowledge that you have read, understood, and agreed to these Terms.